|This is what navigating Telkom's customer service feels like.|
After going through all the same processes we had already done a thousand times, the tech called Afrihost, the data provider, and proceeded to go through the same procedures AGAIN. Anyway, it turns out that this whole mess was a communication issue, which doesn't surprise me, because South Africans tend to talk a lot, but avoid actual communication as if will give them ass cancer or something. Apparently, Afrihost had been trying to connect the wrong line number and said it had been changed on Dec 15. We certainly didn't change it. Telkom may have. Or it may have never been changed at all. People tend to just say things here. You never know the entire truth, and trying to get to the bottom of anything is about as futile as a cat trying to bury a turd on a marble floor. I'm just going to accept this little Christmas miracle and enjoy having the internet at my house.